Subscription terms
What is free and what is paid
Answering the onboarding questions, building a plan and previewing it are free.
ROXER Pro unlocks your full generated plan — every week through to race day, each session opened in the guided player, and the exercise library behind it.
Pricing and renewal
ROXER Pro is an auto-renewing subscription sold through the App Store. The billing periods available to you, the price in your local currency, and any introductory offer are shown in the app on the purchase screen and on the ROXER App Store listing before you confirm — those are always the current terms.
Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours of the end of the period, at the price of the plan you are on. We will tell you in the app before any price change takes effect for you.
Managing and cancelling
Manage or cancel your subscription in Settings → your name → Subscriptions on your iPhone. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. Deleting the app does not cancel a subscription, and neither does deleting your ROXER account.
Restoring purchases
If you reinstall the app or move to a new device, use Restore Purchases in the app to re-apply an active subscription.
Refunds
Purchases are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com. We cannot issue App Store refunds directly. If something has gone wrong, email support@getroxer.com and we will help you where we can.
The rest of the terms
Your subscription is also covered by the Terms of Service, including the App Store terms in section 12.