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Terms of Service

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1. Who we are

ROXER (“we”, “us”) is operated by Tymur Levtsun, a sole proprietor based at 608 - 30 Roehampton Ave, Ontario, Canada. You can reach us at support@getroxer.com.

2. Accepting these terms

By downloading, creating an account in, or using the ROXER app you agree to these terms. If you do not agree, do not use the app. These terms are the end-user licence agreement for the ROXER app.

3. What ROXER is — and is not

ROXER generates training plans for HYROX and hybrid fitness racing. It is a fitness planning tool, not medical advice. We are not your coach, doctor or physiotherapist.

  • Consult a qualified professional before starting any training programme, particularly if you have an existing injury or medical condition.
  • Stop training and seek medical attention if you experience pain, dizziness or any other warning sign.
  • You train at your own risk and are responsible for judging whether a prescribed session is appropriate for you on the day.

Parts of your plan’s wording are generated automatically, including by a large language model. Generated text can be wrong. The structure of your plan comes from our own curated training library, but you should still apply your own judgement to anything the app tells you.

4. Your account

You may use ROXER as a guest or sign in with Apple or Google. You are responsible for keeping access to your account secure, and for everything done through it.

You can delete your account and the data attached to it at any time from within the app. See Delete your account.

5. Subscriptions and payment

Building and previewing a plan is free. Unlocking your full generated plan requires a ROXER Pro subscription. Purchases are processed by Apple through the App Store, not by us. Billing, renewal, cancellation and refunds are covered in the subscription terms.

6. Acceptable use

Do not reverse engineer the app, resell or redistribute generated plans commercially, scrape the service, or use it to build a competing product.

7. Our content

The training plans, exercise library, written guides, branding and design are ours or our licensors’. You get a personal, non-transferable licence to use them inside the app. HYROX is a trademark of its respective owner; we are not affiliated with or endorsed by them.

8. Availability and changes

We may change, suspend or discontinue any part of the service. We aim to keep the app available but do not guarantee uninterrupted access.

9. Liability

To the maximum extent permitted by law, we are not liable for injury, loss or damage arising from your use of the app, except where that exclusion is not permitted under the law that applies to you. Nothing here limits rights you have as a consumer that cannot be waived, including under the Ontario Consumer Protection Act, 2002.

10. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The courts of Ontario have jurisdiction, except where the law where you live gives you the right to bring a claim locally.

11. Changes to these terms

We will post material changes here and update the date above. Continuing to use ROXER after a change means you accept the updated terms.

12. App Store terms

These terms apply to the ROXER app downloaded from the Apple App Store, and the following is required by Apple:

  • This agreement is between you and Tymur Levtsun only, not with Apple. We, not Apple, are solely responsible for the app and its content.
  • Your licence to use the app is a non-transferable licence to use it on any Apple-branded device you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Apple has no obligation to provide any maintenance or support for the app. Support questions go to support@getroxer.com.
  • If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.
  • We, not Apple, are responsible for addressing any claim you or a third party has relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or privacy law.
  • We, not Apple, are responsible for the investigation, defence, settlement and discharge of any third-party claim that the app infringes that party’s intellectual property rights.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple’s subsidiaries are third-party beneficiaries of these terms and, upon your acceptance, have the right to enforce them against you.